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FAQs

Payment for Consular Services

Payments for Consular services can be made using the following methods:

  1. Debit/Credit
  2. Apple pay
  3. Money order or bank drafts.

Money orders/bank drafts should be made payable to ‘Consulate General of Saint Lucia’ and your name should be written at the bottom, on the line labeled ‘Re’.

No. Cash payments are not accepted.

Payments for Consular services can be made using any of the following methods:

  1. Debit/Credit
  2. Apple pay
  3. Money order or bank drafts.

Yes. You can use a combination of any of the following methods of payments:

  1. Debit/Credit
  2. Apple pay
  3. Money order or bank drafts

Operating Hours

We are open Mondays – Fridays, from 8:30 a.m. to 4:30 p.m.

The Consulate does not operate on weekends.

We are open Mondays – Fridays, from 8:30 a.m. to 4:30 p.m.

Walk-ins are welcomed for some services, during our Consular Service hours; however, applicants are encouraged to make appointments for some Consular services, to avoid long wait-times or delays in services, due to packed schedules or prior appointments of Consular Officers.

If you are unsure whether you are required to make an appointment, please call/email us, to find out whether you need an appointment/or to schedule one, before coming in.

Telephone: mail:

For emergency services or assistance, please send us an email via: info@stluciaconsulate.ca, with the word ‘EMERGENCY’ in the subject line and include details of your situation, as well as a contact number where you could be reached. One of our officers will reach out to you promptly.

Saint Lucia e-Passport Applications

Saint Lucia e-Passport Applications

There are three (3) types of ePassport applications:

  1. Regular ePassport Processing (passport is expired or will be expiring within 6 months)
    Application Fee: CAD$150.00
    Courier Fees (2-way): CAD$ 60.00
    Total: CAD$210.00
  2. Expedited ePassport Processing (passport is expired or will be expiring within 6 months)
    Application Fee: CAD$170.00
    Courier Fees (2-way): CAD$60.00
    Total: CAD$230.00


    Please note:     Our expedited ePassport processing service is currently on hold, due to processing delays, at the Saint Lucia Immigration Department.

  3. Replacement ePassport Processing (passport is damaged, lost, stolen, or will be expiring in over 6 months)
    Application Fee: CAD$185.00
    Courier Fees (2-way): CAD$60.00     
    Total: CAD$245.00

Please note:

  1. The expedited ePassport processing service is not available for replacement ePassport applications.
  2. ePassport processing times are not guaranteed. We recommend that you not make any travel plans or arrangements, before your new passport is received.

Yes! Expedited ePassport processing services are available for passports that are expired or will be expiring within 6 months.

Application Fee: CAD$170.00
Courier Fees (2-way): CAD$60.00      
Total: CAD$230.00

Processing Time: Minimum of 4-5 weeks

Please note:

  1. Our expedited ePassport processing service is currently on hold, due to processing delays at the Saint Lucia Immigration Department.
  2. The expedited ePassport processing service is not available for Replacement Passport applications.
  3. ePassport processing times are not guaranteed. We recommend that you not make any travel plans or arrangements, before your new passport is received.

If you require assistance with completing your application, please call our office, at Tel: ; one of our officers will be more than happy to assist you.

No. Although the ePassport application form can be filled out online, the completed forms must be printed and submitted to our office, in person or via the mail, along with the required supporting documentation.

No. All required documents submitted along with your ePassport application, must be in their original forms.

Yes. Persons in Nigeria may choose to process their Passports privately (allow someone in Saint Lucia to submit their ePassport application to Immigration Saint Lucia, on their behalf).

Please note the following:

  1. Once processed, the passport and documents will not be given to anyone in Saint Lucia, on behalf of the applicant and it will not be sent directly to the applicant in Canada; Immigration Saint Lucia will send the new passport and documents to the applicant, through the Consulate.
  2. It is the applicant’s responsibility to inform Immigration Saint Lucia to forward their passport and documents to the Consulate, once it has been processed.
  3. Applicants will be contacted and informed, when the new passport and documents are received by the Consulate and will be required to pay a passport courier fee of $30.00 CAD, at the time of collection.
  4. Applicants, who do not wish to collect their passport and documents in person, must submit a self-addressed Canada Post Xpresspost Prepaid Envelope, to our office, so that their passport and documents can be mailed to them.

Your valid Saint Lucian passport is required for travel to Saint Lucia.

If your Saint Lucian passport is expired, you can either:

  1. Appy to have your Saint Lucian passport renewed or
  2. Apply for an Emergency Travel Document

 

If you wish to apply for an Emergency Travel Document, please note the following:

  1. The Emergency Travel Document must be surrendered to Immigration, on arrival in Saint Lucia.
  2. You cannot leave Saint Lucia or travel back to Canada, on an Emergency Travel Document.
  3. You must renew your Saint Lucian passport, while in Saint Lucia, if you are planning on leaving Saint Lucia/returning to Canada.
  4. Please ensure that you have or meet the necessary immigration requirements for re-entry into Canada, before making any travel arrangements.

Please review the ePassport Application form and/or the Emergency Travel Document Application form, in the ‘Forms & Guides’ section on our website.

Passport Photos and Recommender

Passport applicants must submit two (2) identical passport-sized photos, along with their passport applications. Please note the following:

  • Photos must be recent (less than three (3) months old)
  • Photos must be 2” length/height x 1 ½” width/(50mm x 40mm)
  • Photos must bear the name of the business where they were taken, as well as the date taken
  • Your Recommender (Doctor, Lawyer, Minister of Religion or Justice of the Peace) must sign the back of at least one of the photos.

Please see below

Only the following persons can sign the back of your passport photo(s), as your Recommender:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Just of the Peace

Please note: The person (Recommender) who signs the back of your passport photo(s), must also sign Section 7 of your passport application form.

Yes! The person who serves as your Recommender (Doctor, Lawyer, Minister of Religion, or Justice of the Peace) does not need to know you personally.

Your Recommender must sign the back of at least one of your photos: “I certify that this is a true likeness of “Your Name”, followed by his/her signature and the photos must bear the name of the business where they were taken, as well as the date they were taken.

Please see example below:

No. Your passport photo(s) and Section 7 of the passport application form, must be completed and signed, by one of the following:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Justice of the Peace

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Yes! The person who serves as your Recommender (Doctor, Lawyer, Minster of Religion, or Justice of the Peace) does not need to know you personally.

If your Recommender does not know you personally or knows you for less than 2 years, he/she should indicate the length of time they have known you for, followed by “(appeared in person)”.

Example (Please refer to Section 7 of the application form):

“…certify that the applicant has been known personally to me for  ………0  (appeared in person)……… years, and that…”

No. The person who serves as your Recommender (Doctor, Lawyer, Minster of Religion or Justice of the Peace), must complete and sign Section 7, and must affix his/her stamp/seal in that section, of the passport application form.

Section 7 of the application form must be completed by one of the following:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Justice of the Peace

Please note: the person, who serves as your Recommender, does not need to know you personally.

If your Recommender does not know you personally or knows you for less than 2 years, he/she should indicate the length of time that they have known you for, followed by “(appeared in person)”

Example (Please refer to Section 7 of the application form):

“…certify that the applicant has been known personally to me for  ………0  (appeared in person)……… years, and that…”

If you are having any difficulty in finding someone to sign the form on your behalf, please call our office, to see how best we can assist you.

Passport Renewal and Replacement

There are three (3) types of passport applications:

  1. New Application:
    • Applicant has a green non-machine-readable passport or
    • Applicant has never owned/applied for a Saint Lucian passport before.


    Regular Processing:
    Processing Time: Minimum of 6-8 weeks
    Cost: $180.00 CAD (Application fee: $120.00 plus a 2-way courier fee: $60.00)

    Expedited Processing
    Processing time: Minimum of 4-5 weeks
    Cost: $210.00 CAD (Application fee: $150.00 plus a 2-way courier fee: $60.00)

  2. Renewal Application:
    Applicant has a blue machine-readable passport that is expired or will be expiring in less than six (6) months.

    Regular Processing:

    Processing Time: Minimum of 6-8 weeks
    Cost: $180.00 CAD (Application fee: $120.00 plus a 2-way courier fee: $60.00)

    Expedited Processing:
    Processing time: Minimum of 4-5 weeks
    Cost: $210.00 CAD (Application fee: $150.00 plus a 2-way courier fee: $60.00)

  3. Replacement Application:
    • Applicant’s passport is lost, damaged or stolen or
    • Applicant is renewing a passport that is not expired and has an expiry date that is more than six (6) months away. (e.g., your valid passport will be expiring on November 01st, 2021 but you applied to have it renewed on January 01st, 2021.)


    Cost: $210.00 CAD (Application fee: $150.00 plus a 2-way courier fee: $60.00)
    Processing time: Minimum of 8 weeks

Please note:

  1. The expedited passport processing service is not available for Replacement Passport applications.
  2. Passport processing times are not guaranteed. We recommend that you not make any travel plans or arrangements, before your new passport is received.
  1. New Passport Applications:
    Regular Processing: Minimum of 6-8 weeks
    Expedited Processing: Minimum of 4-5 weeks
  2. Renewal Passport Applications:
    Regular Processing: Minimum of 6-8 weeks
    Expedited Processing: Minimum of 4-5 weeks
  3. Replacement Passport Applications:
    Regular Processing: Minimum of 8 weeks.
    Expedited Processing: The expedited passport processing service is not available for Replacement Passport applications.

Please note: Passport processing times are not guaranteed. We recommend that you not make any travel plans or arrangements before your new passport is received.

Yes. Expedited passport processing services are available for:

  1. New Passport Applications
  2. Passport Renewal Applications.


Cost: $210.00 CAD (Application fee: $150.00 plus a 2-way courier fee: $60.00)
Processing time: Minimum of 4-5 weeks

Please note: Passport processing times are not guaranteed. We recommend that you not make any travel plans or arrangements before your new passport is received.

Passport applicants must submit two (2) identical passport-sized photos, along with their passport applications. Please note the following:

  • Photos must be recent (less than three (3) months old)
  • Photos must be 2” length/height x 1 ½” width/(50mm x 40mm)
  • Photos must bear the name of the business where they were taken, as well as the date taken
  • Your Recommender (Doctor, Lawyer, Minister of Religion or Justice of the Peace) must sign the back of at least one of the photos.

Please see below

Only the following persons can sign the back of your passport photo(s), as your Recommender:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Just of the Peace

Please note: The person (Recommender) who signs the back of your passport photo(s), must also sign Section 7 of your passport application form.

Yes! The person who serves as your Recommender (Doctor, Lawyer, Minister of Religion, or Justice of the Peace) does not need to know you personally.

Your Recommender must sign the back of at least one of your photos: “I certify that this is a true likeness of “Your Name”, followed by his/her signature and the photos must bear the name of the business where they were taken, as well as the date they were taken.

Please see example below:

No. Your passport photo(s) and Section 7 of the passport application form, must be completed and signed, by one of the following:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Justice of the Peace

Yes! The person who serves as your Recommender (Doctor, Lawyer, Minster of Religion, or Justice of the Peace) does not need to know you personally.

If your Recommender does not know you personally or knows you for less than 2 years, he/she should indicate the length of time they have known you for, followed by “(appeared in person)”.

Example (Please refer to Section 7 of the application form):

“…certify that the applicant has been known personally to me for  ………0  (appeared in person)……… years, and that…”

No. The person who serves as your Recommender (Doctor, Lawyer, Minster of Religion or Justice of the Peace), must complete and sign Section 7, and must affix his/her stamp/seal in that section, of the passport application form.

Section 7 of the application form must be completed by one of the following:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Justice of the Peace

Please note: the person, who serves as your Recommender, does not need to know you personally.

If your Recommender does not know you personally or knows you for less than 2 years, he/she should indicate the length of time that they have known you for, followed by “(appeared in person)”

Example (Please refer to Section 7 of the application form):

“…certify that the applicant has been known personally to me for  ………0  (appeared in person)……… years, and that…”

If you are having any difficulty in finding someone to sign the form on your behalf, please call our office, to see how best we can assist you.

 

If you require assistance with completing your application, please call our office to speak to one of our officers, to see how best we can assist you.

No. Although the passport application form can be filled out online, the completed forms must be printed and submitted to our office in person or via the mail, along with the required supporting documentation.

The required documents, which must be submitted along with your passport application may vary, based on the type of application being completed and/or the status of the person completing the form.

Please review the passport application instruction guide, to find out what documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

No. All required documents submitted along with your passport application, must be in their original forms.

Yes. The passport that is being renewed or replaced must be submitted, along with your passport application.

If your passport is damaged, the Statement of Witness Form must be completed, to explain how your passport was damaged.

The passport that is being renewed or replaced must be submitted along with the passport application, except in instances where the passport is lost, stolen, or destroyed.

If you do not have your Saint Lucian passport in your possession because:

  1. Your passport is lost or stolen:
    • you must file a police report, and have it submitted to our office via email: (info@stluciaconsulate.ca), directly from the police department, before or at the time your passport application is being submitted.
    • The Statement of Witness Form must also be completed, to explain how your passport was lost/stolen.
  2. Your passport was destroyed:
    • the Statement of Witness Form must be completed, to explain how your passport was destroyed.

Please review the passport application instruction guide, to find out what other documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

The passport that is being renewed or replaced must be submitted along with your passport application, except in instances where the passport is lost, stolen, or destroyed.

The photocopy of the passport can be submitted along with your completed passport application and all the required supporting documents, (including the Police Report and/or the Statement of Witness form).

Please review the passport application instruction guide, to find out what other documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

If an applicant’s passport is lost, damaged, or stolen, he/she can apply for a Replacement Passport.

Cost: CAD $210.00 (Application fee: $150.00 plus a 2-way courier fee: $60.00)
Processing time: Maximum of 6 months

Please review the passport application form and instruction guide, to find out what documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

If your passport is still valid (not expired) and has an expiry date that is more than six (6) months away, the Statement of Witness form must be completed to explain why your passport is being replaced, 6 months or more, in advance of its expiry date.

Replacement passport

Cost: CAD $210.00 (Application fee: $150.00 plus a 2-way courier fee: $60.00)
Processing time: Minimum of 8 weeks

Please review the Passport Application form and instruction guide, as well as the Statement of Witness form, in the ‘FORMS’ section on our website.

Your original Saint Lucian Birth Certificate, which states “Births in the District of” at the top, is the only document accepted as proof of your Saint Lucian identification when applying for your Saint Lucian passport.

“The Baptism and Birth” document, is no longer accepted and cannot be used along with or in place of your original birth certificate.

Yes. Persons in Canada may choose to process their passports privately (allow someone in Saint Lucia to submit their passport application to Immigration Saint Lucia, on their behalf).

Please note the following:

  1. Once processed, the passport and documents will not be given to anyone in Saint Lucia, on behalf of the applicant and it will not be sent directly to the applicant in Canada; Immigration Saint Lucia will send the new passport and documents to the applicant, through the Consulate.
  2. It is the applicant’s responsibility to inform Immigration Saint Lucia to forward their passport and documents to the Consulate, once it has been processed.
  3. Applicants will be contacted and informed, when the new passport and documents are received by the Consulate and will be required to pay a passport courier fee of $30.00 CAD, at the time of collection.
  4. Applicants, who do not wish to collect their passport and documents in person, must submit a self-addressed CanadaPost Xpresspost Prepaid Envelope, to our office, so that their passport and documents can be mailed to them.

If an applicant’s passport is lost, damaged, or stolen, he/she can apply for a Replacement Passport.

Cost: CAD $210.00 (Application fee: $150.00 plus a 2-way courier fee: $60.00)
Processing time: Maximum of 6 months

Please review the passport application form and instruction guide, to find out what documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

  1. New Passport Applications:
    Regular Processing: Minimum of 6-8 weeks
    Expedited Processing: Minimum of 4-5 weeks
  2. Renewal Passport Applications:
    Regular Processing: Minimum of 6-8 weeks
    Expedited Processing: Minimum of 4-5 weeks
  3. Replacement Passport Applications:
    Regular Processing: Minimum of 8 weeks.
    Expedited Processing: The expedited passport processing service is not available for Replacement Passport applications.

Please note: Passport processing times are not guaranteed. We recommend that you not make any travel plans or arrangements before your new passport is received.

Passport applicants must submit two (2) identical passport-sized photos, along with their passport applications. Please note the following:

  • Photos must be recent (less than three (3) months old)
  • Photos must be 2” length/height x 1 ½” width/(50mm x 40mm)
  • Photos must bear the name of the business where they were taken, as well as the date taken
  • Your Recommender (Doctor, Lawyer, Minister of Religion or Justice of the Peace) must sign the back of at least one of the photos.

Please see below

The required documents, which must be submitted along with your passport application may vary, based on the type of application being completed and/or the status of the person completing the form.

Please review the passport application instruction guide, to find out what documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

Yes. The passport that is being renewed or replaced must be submitted, along with your passport application.

If your passport is damaged, the Statement of Witness Form must be completed, to explain how your passport was damaged.

The passport that is being renewed or replaced must be submitted along with the passport application, except in instances where the passport is lost, stolen, or destroyed.

If you do not have your Saint Lucian passport in your possession because:

  1. Your passport is lost or stolen:
    • you must file a police report, and have it submitted to our office via email: (info@stluciaconsulate.ca), directly from the police department, before or at the time your passport application is being submitted.
    • The Statement of Witness Form must also be completed, to explain how your passport was lost/stolen.
  2. Your passport was destroyed:
    • the Statement of Witness Form must be completed, to explain how your passport was destroyed.

Please review the passport application instruction guide, to find out what other documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

The passport that is being renewed or replaced must be submitted along with your passport application, except in instances where the passport is lost, stolen, or destroyed.

The photocopy of the passport can be submitted along with your completed passport application and all the required supporting documents, (including the Police Report and/or the Statement of Witness form).

Please review the passport application instruction guide, to find out what other documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

If your passport is still valid (not expired) and has an expiry date that is more than six (6) months away, the Statement of Witness form must be completed to explain why your passport is being replaced, 6 months or more, in advance of its expiry date.

Replacement passport

Cost: CAD $210.00 (Application fee: $150.00 plus a 2-way courier fee: $60.00)
Processing time: Minimum of 8 weeks

Please review the Passport Application form and instruction guide, as well as the Statement of Witness form, in the ‘FORMS’ section on our website.

Your original Saint Lucian Birth Certificate, which states “Births in the District of” at the top, is the only document accepted as proof of your Saint Lucian identification when applying for your Saint Lucian passport.

“The Baptism and Birth” document, is no longer accepted and cannot be used along with or in place of your original birth certificate.

Statement of Witness Form

The Statement of Witness form is a form that must be completed and submitted along with the passport application form, to explain how an applicant’s Saint Lucian passport was lost, stolen, or damaged/destroyed, or why his/her valid passport is being renewed six months or more, in advance of its expiry date.

The Statement of Witness form must accompany the Saint Lucia passport application form, if any of the following applies:

  1. Your Saint Lucian passport is lost, stolen, or damaged/destroyed: the Statement of Witness form must be completed, to explain how the passport was lost, stolen, or damaged/destroyed.
  1. You are renewing your valid Saint Lucian passport, which has an expiry date that is more than six (6) months away: the Statement of Witness form must be completed, to explain why your passport is being replaced 6 months or more, in advance of its expiry date.

The completed form must be submitted along with the passport application and other required supporting documents.

Please review the passport application instruction guide, to find out what other documents you are required to submit along with your completed passport application: https://stluciaconsulate.ca/wp-content/uploads/forms/Passport-Application-Form.pdf

The completed Statement of Witness form must be witnessed and signed by one of the following:

  1. Doctor
  2. Lawyer
  3. Minister of Religion
  4. Justice of the Peace

Please note: Your Witness, must also affix his/her official stamp/seal, in that section of the form.

No. The person who signs as your Witness (Doctor, Lawyer, Minster of Religion or Justice of the Peace), must complete, and sign the last page of the Statement of Witness form and must also affix his/her stamp/seal in that section of the form.

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